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2301 Camino Ramon, Suite 210
San Ramon, CA 94583

650-678-0768

Sorella Skin Care & Make Up
Facials, Lash Services, Skin Care Products and more…

Terms & Conditions

Thank you for choosing shopsorella.com. Your use of shopsorella.com is governed by the terms and policies set forth below. These terms and conditions apply to all purchases from shopsorella.com. By using our site, you hereby accept and agree to be bound by the terms and conditions listed below. These terms and conditions are subject to change without prior written notice at any time, in shopsorella.com’s sole discretion.
 

 Shipping & Handling Charge

Flat Rate Shipping Options

  Priority 2-3 Days | $7.00

  Ground 7-10 Days | $4.00

  Customer pick up | Free

 

Most orders are sent out PRIORITY MAIL or FIRST CLASS MAIL through the US Postal Service. Packages usually take 3-4 days to arrive after your order is processed. We try our best to get your products sent out within 24-48 hours of receiving the order.

To cancel an order, the buyer must make the request on the same day the order was placed (before 5:00pm PST). If a request is made after the allotted time frame, a 5% cancellation fee will be applied. 5% cancellation fee will cover credit card settlement fees.

You can be assured that your personal information will be kept confidential. We do not sell, trade, rent, or share your name, address, telephone number, e-mail address or any other specific personal information.

Prices are subject to change without notice.

Information and products on ShopSorella.com do not replace professional medical advice. Your doctor should address any and all medical questions, concerns, and decisions regarding the possible treatment of any medical condition. ShopSorella.com does not give nor intend to give any answers to medical related questions. We do not represent ourselves as physicians nor is this implied. If you are in need of medical attention call 911 or your physician immediately.

ShopSorella.com does not permit or advise any minor to make a purchase on our site. All purchases should be performed by an individual 18 years of age or older.

Due to the nature of color calibration, the colors on your monitor may differ from the actual product colors. The color samples on ShopSorella.com should be used only as a reference.  Color swatches may be requested.

All ShopSorella.com purchases are for consumer use only. Products may NOT be resold.

Returns:
We do not accept returns.